# Bank Jago

> Source: https://docs.barcoder.ai/docs/wallets/bank-jago
> research date 2026-05-30 · extracted at 2026-10-07
> Publisher: Barcoder — encyclopedia of QR, barcode and payment-code standards

Specifications:
- [Bank Jago — official](https://www.jago.com/)

## Overview

**Bank Jago** is Indonesian-listed technology-based bank + **18.6M+ customers Q3 2025** + **14.5M+ funding customers Q3 2025** + **GoTo + Gojek ecosystem strategic partner** + **Indonesia's top tech-based bank Forbes World's Best Banks ranking** <sup>[1][1], [2][2], [Indonesia report](https://docs.barcoder.ai/docs/payments/ID)</sup>. **2025 baseline**: Bank Jago 18.6M+ customers + 14.5M+ funding customers Q3 2025; **GoPay Tabungan by Jago integration** distinctive Indonesian on-demand platform + digital bank first-of-its-kind integration; **80% Bank Jago customers from strategic partners** distinctive Indonesian ecosystem-driven digital bank growth.

**Distinctive Bank Jago positioning**:
- **Indonesian-listed technology-based bank** (IDX: ARTO; PT Bank Jago Tbk)
- **18.6M+ customers Q3 2025 + 14.5M+ funding customers Q3 2025** distinctive Indonesian digital bank scale
- **GoTo + Gojek ecosystem strategic partner** distinctive Indonesian ecosystem-driven digital bank
- **Indonesia's top tech-based bank Forbes World's Best Banks ranking** distinctive Indonesian digital banking recognition
- **GoPay Tabungan by Jago integration** distinctive Indonesian on-demand platform + digital bank first-of-its-kind integration
- **80% Bank Jago customers from strategic partners** distinctive Indonesian ecosystem-driven digital bank growth
- **2020 Bank Jago digital bank transformation from PT Bank Artos Indonesia Tbk by Jerry Ng + Patrick Walujo + GIC + Northstar Group + Provident Group acquisition** distinctive Indonesian digital bank pivot

## History

**1992 — PT Bank Artos Indonesia Tbk founded** as Indonesian conventional bank.

**2020 — PT Bank Artos Indonesia Tbk acquired by Jerry Ng (Metamorfosis Ekosistem Indonesia) + Patrick Walujo + GIC + Northstar Group + Provident Group + transformed to Bank Jago digital bank** distinctive Indonesian digital bank pivot.

**2021 — Bank Jago digital banking app launches** as Indonesian mobile-first digital bank.

**2022 — GoTo (Indonesian Gojek + Tokopedia combined entity) acquires significant stake in Bank Jago + GoPay + Bank Jago strategic partnership** distinctive Indonesian on-demand platform + digital bank integration.

**2024 — GoPay Tabungan by Jago integration: Indonesian public can open Jago bank account directly from Gojek application** distinctive Indonesian on-demand platform + digital bank first-of-its-kind integration <sup>[3][3]</sup>.

**Q3 2025 — Bank Jago 18.6M+ customers + 14.5M+ funding customers; H1 2025 18M customers + 13.7M funding and deposit users; Indonesia's top tech-based bank Forbes World's Best Banks ranking** <sup>[1][1], [2][2]</sup>.

## Ownership & operator

**Operating entity**: **PT Bank Jago Tbk** (IDX: ARTO; Indonesian-listed technology-based bank).

**Major shareholders**: **Metamorfosis Ekosistem Indonesia (Jerry Ng controlling vehicle) + GoTo (Indonesian Gojek + Tokopedia combined entity) + GIC (Singapore sovereign wealth fund) + Northstar Group + Provident Group + Indonesian retail + institutional + foreign investors**.

**Regulators**: **OJK (Otoritas Jasa Keuangan / Financial Services Authority Indonesia) + Bank Indonesia**.

## Technical integration

Bank Jago mobile banking app (iOS + Android; 18.6M+ customers + 14.5M+ funding customers Q3 2025) + jago.com online + Bank Jago Visa + Mastercard cards; QRIS (Quick Response Code Indonesian Standard); **GoPay Tabungan by Jago integration: Indonesian public can open Jago bank account directly from Gojek application; no minimum balance requirements; users can upgrade their accounts to GoPay Tabungan by Jago in two minutes via the GoPay or Gojek apps** distinctive Indonesian on-demand platform + digital bank first-of-its-kind integration.

## Users & growth

**Q3 2025**: Bank Jago 18.6M+ customers + 14.5M+ funding customers (actively use Bank Jago and Jago Syariah applications); H1 2025: 18M customers + 13.7M funding and deposit users; **80% Bank Jago customers from strategic partners** distinctive Indonesian ecosystem-driven digital bank growth.

## Use cases

Indonesian retail + private + commercial + digital + GoPay/Gojek ecosystem banking via Bank Jago mobile + jago.com online + Visa/Mastercard cards; QRIS; **GoPay Tabungan by Jago integration: Indonesian public can open Jago bank account directly from Gojek application; no minimum balance requirements; users can upgrade their accounts to GoPay Tabungan by Jago in two minutes via the GoPay or Gojek apps** distinctive Indonesian on-demand platform + digital bank first-of-its-kind integration + Jago Syariah Islamic banking + life-centric digital banking pockets distinctive Bank Jago money management approach.

## Implementations & partners

**Operator**: PT Bank Jago Tbk (IDX: ARTO; Indonesian-listed technology-based bank); Metamorfosis Ekosistem Indonesia (Jerry Ng controlling vehicle) + GoTo (Indonesian Gojek + Tokopedia combined entity) + GIC (Singapore sovereign wealth fund) + Northstar Group + Provident Group + Indonesian retail + institutional + foreign investors.

**GoTo + Gojek ecosystem partnership**: **GoTo (Indonesian Gojek + Tokopedia combined entity) acquires significant stake in Bank Jago + GoPay + Bank Jago strategic partnership** distinctive Indonesian on-demand platform + digital bank integration; **GoPay Tabungan by Jago integration: Indonesian public can open Jago bank account directly from Gojek application; no minimum balance requirements; users can upgrade their accounts to GoPay Tabungan by Jago in two minutes via the GoPay or Gojek apps** distinctive Indonesian on-demand platform + digital bank first-of-its-kind integration; **80% Bank Jago customers from strategic partners**.

**Major Indonesian banking competitors**: [Bank Central Asia (BCA)](https://docs.barcoder.ai/docs/wallets/bank-central-asia) (Bank Central Asia BCA Mobile; Indonesia's largest private bank by assets; IDX: BBCA; ~30M+ BCA Mobile users) + [Bank Mandiri (Livin' by Mandiri)](https://docs.barcoder.ai/docs/wallets/bank-mandiri) (Indonesia's largest state-owned bank by assets; IDX: BMRI; Livin' by Mandiri) + [Bank Rakyat Indonesia (BRI)](https://docs.barcoder.ai/docs/wallets/bank-rakyat-indonesia) (Bank Rakyat Indonesia BRImo; Indonesia's #2 state-owned bank by assets; IDX: BBRI; 38M+ BRImo users) + [BTN (Bank Tabungan Negara) / bale by BTN](https://docs.barcoder.ai/docs/wallets/btn-indonesia) (Bank Tabungan Negara; Indonesia's housing-focused state-owned bank; IDX: BBTN) + [Bank Neo Commerce](https://docs.barcoder.ai/docs/wallets/neo-bank-indonesia) (BNC Bank Neo Commerce; Indonesian digital bank; IDX: BBYB) + [Bank Aladin Syariah](https://docs.barcoder.ai/docs/wallets/bank-aladin) (Indonesian Islamic digital bank; IDX: BANK; Salam Indonesia) + [SeaBank Indonesia (Monee)](https://docs.barcoder.ai/docs/wallets/seabank-id) (SeaBank Indonesia; PT Bank Seabank Indonesia; Sea Group Shopee ecosystem) + [Allo Bank Indonesia](https://docs.barcoder.ai/docs/wallets/allo-bank) (Indonesian digital bank; CT Corp ecosystem) + [DANA](https://docs.barcoder.ai/docs/wallets/dana) (Indonesian mobile wallet; Sinar Mas Group + Ant Financial) + [OVO](https://docs.barcoder.ai/docs/wallets/ovo) (Indonesian mobile wallet; Grab + Tokopedia + Lippo Group) + [GoPay](https://docs.barcoder.ai/docs/wallets/gopay) (Indonesian Gojek wallet; GoTo Group) + [ShopeePay](https://docs.barcoder.ai/docs/wallets/shopeepay) (Indonesian Shopee wallet; Sea Group) + [LinkAja](https://docs.barcoder.ai/docs/wallets/linkaja) (Indonesian state-owned mobile wallet).

**Regulators**: OJK + Bank Indonesia.

## Fun facts

- **Indonesian-listed technology-based bank** (IDX: ARTO; PT Bank Jago Tbk).
- **18.6M+ customers Q3 2025 + 14.5M+ funding customers Q3 2025** distinctive Indonesian digital bank scale.
- **GoTo + Gojek ecosystem strategic partner** distinctive Indonesian ecosystem-driven digital bank.
- **Indonesia's top tech-based bank Forbes World's Best Banks ranking** distinctive Indonesian digital banking recognition.
- **GoPay Tabungan by Jago integration: Indonesian public can open Jago bank account directly from Gojek application** distinctive Indonesian on-demand platform + digital bank first-of-its-kind integration.
- **80% Bank Jago customers from strategic partners** distinctive Indonesian ecosystem-driven digital bank growth.
- **2020 Bank Jago digital bank transformation from PT Bank Artos Indonesia Tbk by Jerry Ng + Patrick Walujo + GIC + Northstar Group + Provident Group acquisition** distinctive Indonesian digital bank pivot.

## Comparison

| Feature | Bank Jago | [Bank Central Asia (BCA)](https://docs.barcoder.ai/docs/wallets/bank-central-asia) (Bank Central Asia rival; Indonesia's largest private bank by assets) | [Bank Mandiri (Livin' by Mandiri)](https://docs.barcoder.ai/docs/wallets/bank-mandiri) (Indonesia's largest state-owned bank by assets rival) | [Bank Rakyat Indonesia (BRI)](https://docs.barcoder.ai/docs/wallets/bank-rakyat-indonesia) (Bank Rakyat Indonesia rival; Indonesia's #2 state-owned bank by assets) | [SeaBank Indonesia (Monee)](https://docs.barcoder.ai/docs/wallets/seabank-id) (SeaBank Indonesia rival; Sea Group Shopee ecosystem) |
|---|---|---|---|---|---|
| Operator | **PT Bank Jago Tbk (IDX: ARTO; Indonesian-listed technology-based bank)** | Bank Central Asia (IDX: BBCA; Hartono family Djarum Group controlling) | Bank Mandiri (IDX: BMRI; Indonesian government majority controlling) | Bank Rakyat Indonesia (IDX: BBRI; Indonesian government majority controlling) | PT Bank Seabank Indonesia (Sea Group Shopee ecosystem subsidiary) |
| Type | **Indonesian-listed technology-based bank + 18.6M+ customers Q3 2025 + 14.5M+ funding customers + GoTo + Gojek ecosystem strategic partner + Indonesia's top tech-based bank Forbes World's Best Banks ranking + GoPay Tabungan by Jago integration + 80% customers from strategic partners** | Indonesia's largest private bank by assets + ~30M+ BCA Mobile users + Hartono family Djarum Group controlling | Indonesia's largest state-owned bank by assets + Livin' by Mandiri | Indonesia's #2 state-owned bank by assets + 38M+ BRImo users | Indonesian digital bank + Sea Group Shopee ecosystem |
| Country | ID | ID | ID + SG + HK + KY + UK + TW + others | ID + several | ID |
| Distinctive | **1992 PT Bank Artos Indonesia Tbk founding; 2020 PT Bank Artos Indonesia Tbk acquired by Jerry Ng + Patrick Walujo + GIC + Northstar Group + Provident Group + transformed to Bank Jago digital bank; 2021 Bank Jago digital banking app launch; 2022 GoTo acquires significant stake in Bank Jago + GoPay + Bank Jago strategic partnership; 2024 GoPay Tabungan by Jago integration: Indonesian public can open Jago bank account directly from Gojek application** | 1957 BCA founding; 2000 BCA IPO on IDX | 1998 Bank Mandiri founding via merger of 4 Indonesian state-owned banks | 1895 BRI founding (Indonesia's oldest commercial bank) | 2021 SeaBank Indonesia founding |

## Status

**Active, Indonesian-listed technology-based bank + 18.6M+ customers Q3 2025 + 14.5M+ funding customers Q3 2025 + Indonesia's top tech-based bank Forbes World's Best Banks ranking** <sup>[1][1], [2][2], [3][3]</sup>:
- **PT Bank Jago Tbk (IDX: ARTO; Indonesian-listed technology-based bank)** since 1992 PT Bank Artos Indonesia Tbk founding + 2020 PT Bank Artos Indonesia Tbk acquired by Jerry Ng + Patrick Walujo + GIC + Northstar Group + Provident Group + transformed to Bank Jago digital bank + 2021 Bank Jago digital banking app launch + 2022 GoTo acquires significant stake in Bank Jago + GoPay + Bank Jago strategic partnership + 2024 GoPay Tabungan by Jago integration.
- **Bank Jago 18.6M+ customers + 14.5M+ funding customers Q3 2025**.
- **80% Bank Jago customers from strategic partners**.
- **OJK + Bank Indonesia regulated**.

## Sources

[1]: https://jakarta.suaramerdeka.com/nasional/amp/13417093185/the-art-of-navigating-the-digital-storm-inside-bank-jagos-five-year-odyssey "The Art of Navigating the Digital Storm: Inside Bank Jago's Five-Year Odyssey — Suara Merdeka Jakarta"
[2]: https://thediplomat.com/2025/08/indonesias-digital-banking-scene-is-getting-crowded "Indonesia's Digital Banking Scene is Getting Crowded — The Diplomat"
[3]: https://ffnews.com/newsarticle/gopay-jago-collaboration-enables-indonesians-to-open-a-bank-account/ "GoPay and Jago collaboration enables Indonesians to open a bank account via the Gojek app — Fintech Finance News"
[id-cro]: https://docs.barcoder.ai/docs/payments/ID

- [1] [The Art of Navigating the Digital Storm: Inside Bank Jago's Five-Year Odyssey — Suara Merdeka Jakarta][1]
- [2] [Indonesia's Digital Banking Scene is Getting Crowded — The Diplomat][2]
- [3] [GoPay and Jago collaboration enables Indonesians to open a bank account via the Gojek app — Fintech Finance News][3]
- <sup>[Indonesia report](https://docs.barcoder.ai/docs/payments/ID)</sup> In-corpus: `reports/countries/ID-indonesia.md`

## Source

Biography extracted from [bank-jago.md](https://docs.barcoder.ai/source/wallets/bank-jago). See `matrix.md` for standards-support matrix if present.