# Mi Bancolombia (formerly Bancolombia Personas)

> Source: https://docs.barcoder.ai/docs/wallets/mi-bancolombia
> research date 2026-05-29 · extracted at 2026-10-07
> Publisher: Barcoder — encyclopedia of QR, barcode and payment-code standards

Specifications:
- [Bancolombia — official](https://www.bancolombia.com/)

## Overview

**Bancolombia** is **Colombia's largest bank by assets** + **Mi Bancolombia** (formerly Bancolombia Personas) is **Bancolombia's flagship Colombian retail-banking mobile app** <sup>[1][1], [2][2], [Colombia report](https://docs.barcoder.ai/docs/payments/CO)</sup>. **2025 baseline**: **9M+ users (Mi Bancolombia improved experience target)** + **78% of Colombian transactions conducted via mobile and internet** (per Financial Superintendence).

**Distinctive Mi Bancolombia positioning** <sup>[1][1], [2][2]</sup>:
- **App evolution Jan 8 2025**: Bancolombia Personas → Mi Bancolombia (more agile + customizable application)
- **March 25, 2025**: Personas app ceased functioning permanently — distinctive Colombian banking-app migration moment
- **Mi Bancolombia early performance** (since Jan 8 2025 launch): 1.6M+ active users + 50M+ transactions recorded
- **Processing capacity**: 1,400 transactions per second
- **Multi-country presence**: 6 LatAm countries (Bancolombia Group)

**Nequi sister entity** <sup>[3][3]</sup>: Bancolombia owns **Nequi** (Colombia's largest neobank; 13M+ users H1 2025) — sister wallet brand.

## History

**1875 — Banco de Colombia founded** as one of Colombia's oldest commercial banks.

**1998 — Banco Industrial Colombiano + Banco de Colombia merger** to form Bancolombia.

**2003 — Bancolombia ADR + NYSE listing** (NYSE: CIB).

**2010s — Bancolombia Personas app launched** as Colombian retail-banking mobile app.

**2016 — Nequi launched** by Bancolombia as Colombian digital-bank brand (now Colombia's largest neobank).

**January 8, 2025 — Mi Bancolombia app launches** — evolved from Bancolombia Personas; more agile + customizable for 9M+ users.

**March 25, 2025 — Bancolombia Personas app ceased functioning permanently** <sup>[2][2]</sup> — distinctive Colombian banking-app migration moment.

**2025 — Mi Bancolombia early performance** (since Jan 8 2025): 1.6M+ active users + 50M+ transactions <sup>[1][1]</sup>.

## Ownership & operator

**Operating entity**: **Bancolombia S.A.** (BVC: BCOLOMBIA; NYSE: CIB).

**Major shareholders**: **Grupo Empresarial Antioqueño / GEA (consortium of Colombian business groups including Grupo Sura + Grupo Argos; controlling) + various Colombian institutional + BVC + NYSE public floats**.

**Regulators**: **Superfinanciera (Superintendencia Financiera de Colombia)**.

## Technical integration

| Layer | Description |
|---|---|
| **Channels** | Mi Bancolombia app (iOS + Android; CO retail-banking primary mobile channel; since Jan 8 2025; evolved from Bancolombia Personas) + Bancolombia Online Banking + Bancolombia cards + Bancolombia branch network |
| **Identifiers** | Phone + email + card number + cédula (Colombian ID) |
| **CO rail** | **PSE** (PSE - Pagos Seguros en Línea; Colombian online payment standard via ACH Colombia) |
| **License** | Bank (Bancolombia full Colombian banking license; CO largest bank by assets) |
| **Sub-products** | Bancolombia Account + Bancolombia Cards + Bancolombia Crédito + Bancolombia Inversiones + Bancolombia Seguros + Bancolombia Empresas + Bancolombia Pyme (SME) + Bancolombia Sucursal Virtual + Mi Bancolombia + Nequi (Colombia's largest neobank sister; 13M+ users H1 2025) + Banca Privada |
| **Multi-country presence**: CO + Panama + Guatemala + El Salvador + Honduras + Costa Rica (Bancolombia Group regional banks) |
| **Distinctive Mi Bancolombia migration (Mar 25 2025)**: Bancolombia Personas → Mi Bancolombia complete cutover |

## Users & growth

**2025 baseline** <sup>[1][1]</sup>:
- **9M+ Bancolombia mobile-app users** (Mi Bancolombia improved experience target)
- **Mi Bancolombia early performance** (since Jan 8 2025 launch): 1.6M+ active users + 50M+ transactions
- **Processing capacity**: 1,400 transactions per second
- **78% of Colombian transactions conducted via mobile and internet** (Financial Superintendence)

## Use cases

Colombian + multi-country LatAm retail + corporate + SME + private banking via Mi Bancolombia + Online Banking + cards + branches; PSE Colombian online payment standard; Bancolombia Inversiones + Seguros + Empresas + Pyme + Sucursal Virtual; Nequi (Colombia's largest neobank sister) for digital-only customers; multi-country (CO + Panama + Guatemala + El Salvador + Honduras + Costa Rica).

## Implementations & partners

**Operator**: **Bancolombia S.A.** (BVC: BCOLOMBIA; NYSE: CIB).

**Major shareholders**: **Grupo Empresarial Antioqueño / GEA (consortium of Colombian business groups including Grupo Sura + Grupo Argos; controlling) + Colombian institutional + BVC + NYSE public floats**.

**Major Colombian banking + neobank competitors**:
- **[Davivienda + DaviPlata](https://docs.barcoder.ai/docs/wallets/davivienda)** (Davivienda; CO Big-3 bank; DaviPlata 19M+ customers + 15M+ active users; #2 CO digital wallet after Nequi)
- **Banco de Bogotá** + **BBVA Colombia (BBVA's Colombian subsidiary)** + **Banco Popular** + **Scotiabank Colpatria** + **Itaú Colombia** (CO banking competitors)
- **[Nequi](https://docs.barcoder.ai/docs/standards/nequi)** (Nequi; Bancolombia's neobank sister; Colombia's largest neobank; 13M+ users H1 2025)
- **MOVii** (CO 3rd-largest neobank)
- **Banco W + Banco Caja Social + Banco WWB + Bancompartir** (CO microfinance banks)

**Bancolombia Group regional banks**: **Bancolombia + Banco Agrícola (El Salvador) + Banistmo (Panama) + BAM (Banco Agromercantil; Guatemala) + Banco Atlántida (Honduras) + Promerica (Costa Rica)** — distinctive Bancolombia Group LatAm regional presence.

**Regulator**: **Superfinanciera**.

## Fun facts

- **Colombia's largest bank by assets**.
- **1875 founding as Banco de Colombia** — one of Colombia's oldest commercial banks.
- **1998 Banco Industrial Colombiano + Banco de Colombia merger** formed Bancolombia.
- **2003 NYSE ADR listing** (NYSE: CIB).
- **2016 Nequi launched** by Bancolombia (now Colombia's largest neobank with 13M+ users H1 2025).
- **January 8, 2025 Mi Bancolombia launch** — evolved from Bancolombia Personas.
- **March 25, 2025 Bancolombia Personas app ceased functioning permanently** — distinctive Colombian banking-app migration moment.
- **Mi Bancolombia early performance**: 1.6M+ active users + 50M+ transactions; 1,400 transactions per second.
- **78% of Colombian transactions** conducted via mobile and internet.
- **6 LatAm countries** (CO + Panama + Guatemala + El Salvador + Honduras + Costa Rica).

## Comparison

| Feature | Mi Bancolombia | [Davivienda + DaviPlata](https://docs.barcoder.ai/docs/wallets/davivienda) (CO Big-3 bank rival; DaviPlata 19M+ customers) | [Nequi](https://docs.barcoder.ai/docs/standards/nequi) (Bancolombia's neobank sister; Colombia's largest neobank 13M+ H1 2025) | [Banorte Móvil + Banorte Link + bineo](https://docs.barcoder.ai/docs/wallets/banorte) (Mexico Big-2 bank rival; 12M clients) | [Itau Unibanco](https://docs.barcoder.ai/docs/wallets/banco-itau) (Brazil's largest private bank + LatAm largest comparable) |
|---|---|---|---|---|---|
| Operator | **Bancolombia S.A. (BVC: BCOLOMBIA; NYSE: CIB; Grupo Empresarial Antioqueño / GEA consortium controlling + Colombian institutional + BVC + NYSE public floats)** | Banco Davivienda S.A. (BVC: PFDAVVNDA; Grupo Bolívar controlling) | Nequi (Bancolombia subsidiary) | Banco Mercantil del Norte / Banorte (BMV: GFNORTEO; Carlos Hank González family) | Itaú Unibanco Holding S.A. (B3: ITUB4; NYSE: ITUB; IUPAR + Itaúsa + Moreira Salles family + B3 float) |
| Type | **Colombia's largest bank by assets + Mi Bancolombia primary retail-banking mobile (since Jan 8 2025; evolved from Personas) + Nequi neobank sister + 6 LatAm countries Bancolombia Group** | CO Big-3 bank + DaviPlata mobile banking + digital wallet | Colombia's largest neobank + Bancolombia sister | Mexico's largest local bank + Banorte Móvil best in LatAm (2025 World Finance + Global Finance recognition) + bineo digital bank + RappiCard | Brazil's largest private bank + LatAm largest by market value + Itaú App superapp + Iti digital bank |
| Country | CO + 5 other LatAm countries | CO + 5 other LatAm countries | Colombia | Mexico | BR + 11 other countries |
| Users | **9M+ Bancolombia mobile-app users; Mi Bancolombia 1.6M+ active users + 50M+ transactions since Jan 8 2025 launch; 1,400 transactions/sec** | DaviPlata 19M+ customers + 15M+ active users | 13M+ users (H1 2025; Colombia's largest neobank) | 12M clients | ~60M customers worldwide |
| Distinctive | **1875 Banco de Colombia founding; 1998 BIC + Banco de Colombia merger; 2003 NYSE ADR listing; 2016 Nequi launch; Jan 8 2025 Mi Bancolombia launch; Mar 25 2025 Personas app permanent shutdown; 78% Colombian transactions via mobile/internet (Financial Superintendence); 6 LatAm countries Bancolombia Group regional banks (Banistmo PA + Banco Agrícola SV + BAM GT + Banco Atlántida HN + Promerica CR)** | DaviPlata #2 CO digital wallet after Nequi; 19M+ customers | 13M+ users H1 2025; #1 Colombian neobank | 2025 World Finance Best Consumer Digital Bank + Best Banking App in Mexico; Banorte Móvil best at national + LatAm regional level; Apr 2025 RappiCard full ownership acquisition; Banorte bineo digital bank | 1924 centennial 2024; Itaú + Unibanco 2008 merger; LatAm's largest bank by market value Nov 2025 R$460B (US$82B); Iti digital bank for unbanked |

## Status

**Active, Colombia's largest bank by assets** <sup>[1][1], [2][2]</sup>:
- **Bancolombia S.A. (BVC: BCOLOMBIA; NYSE: CIB)** since 1875 (Banco de Colombia founding) / 1998 (BIC + Banco de Colombia merger).
- **Mi Bancolombia app** since January 8, 2025 (evolved from Bancolombia Personas) for 9M+ users; March 25, 2025 Personas app ceased functioning permanently.
- **Mi Bancolombia early performance**: 1.6M+ active users + 50M+ transactions; 1,400 transactions/sec.
- **Nequi sister entity** (Colombia's largest neobank; 13M+ users H1 2025).
- **6 LatAm countries** Bancolombia Group regional banks.
- **Grupo Empresarial Antioqueño / GEA controlling shareholders**.
- **Superfinanciera regulated**.

## Sources

[1]: https://www.bancolombia.com/acerca-de/sala-prensa/noticias/productos-servicios/evolucion-app-bancolombia "App Personas evoluciona a Mi Bancolombia — Bancolombia"
[2]: https://www.infobae.com/colombia/2025/02/24/aplicacion-personas-de-bancolombia-dejara-de-funcionar-a-partir-de-marzo-esto-es-lo-que-debe-hacer-para-obtener-la-nueva-app/ "Aplicación Personas de Bancolombia dejará de funcionar a partir de marzo — Infobae Feb 24 2025"
[3]: https://www.eluniversal.com.co/colombia/2025/03/25/app-de-bancolombia-se-despide-hoy-que-pasara-con-quienes-no-han-migrado/ "App de Bancolombia se despide hoy ¿qué pasará con quienes no han migrado? — El Universal Mar 25 2025"
[4]: https://www.bancolombia.com/centro-de-ayuda/canales/app-bancolombia "App Mi Bancolombia: el Banco en tus manos — Bancolombia"
[co-cro]: https://docs.barcoder.ai/docs/payments/CO

- [1] [App Personas evoluciona a Mi Bancolombia — Bancolombia][1]
- [2] [Aplicación Personas de Bancolombia dejará de funcionar a partir de marzo — Infobae Feb 24 2025][2]
- [3] [App de Bancolombia se despide hoy — El Universal Mar 25 2025][3]
- [4] [App Mi Bancolombia: el Banco en tus manos — Bancolombia][4]
- <sup>[Colombia report](https://docs.barcoder.ai/docs/payments/CO)</sup> In-corpus: `reports/countries/CO-colombia.md`

## Source

Biography extracted from [mi-bancolombia.md](https://docs.barcoder.ai/source/wallets/mi-bancolombia). See `matrix.md` for standards-support matrix if present.