# USAA

> Source: https://docs.barcoder.ai/docs/wallets/usaa
> research date 2026-05-30 · extracted at 2026-10-03
> Publisher: Barcoder — encyclopedia of QR, barcode and payment-code standards

Specifications:
- [USAA — official](https://www.usaa.com/)

## Overview

**USAA (United Services Automobile Association)** is **US military member-owned reciprocal inter-insurance exchange + banking** + **14.3M members 2025 + nearly 10M unique mobile app users** <sup>[1][1], [2][2], [United States report](https://docs.barcoder.ai/docs/payments/US)</sup>. **2025 baseline**: USAA 14.3M members + nearly 10M unique mobile app users + USAA Mobile 4.3 Play Store rating + 4.8 App Store rating (nearly 2M combined user ratings); USAA San Antonio Texas HQ; **USAA mobile app traffic +12% growth around 2021**.

**Distinctive USAA positioning**:
- **US military member-owned reciprocal inter-insurance exchange + banking** (USAA founded by 25 US Army officers to insure each other's cars; San Antonio Texas HQ)
- **14.3M members 2025**
- **Nearly 10M unique mobile app users**
- **USAA Mobile 4.3 Play Store rating + 4.8 App Store rating** (nearly 2M combined user ratings)
- **USAA mobile app traffic +12% growth around 2021**
- **USAA Federal Savings Bank + USAA Casualty Insurance Company + USAA Life Insurance Company**
- **Jun 20 1922 USAA founding by 25 US Army officers** in San Antonio, Texas → distinctive US military insurance heritage (originally United Services Automobile Association; "founded by members + still owned by members")
- **USAA membership eligibility**: Current + former US military + Department of Defense civilian + USAA member family members (intergenerational membership distinctive USAA characteristic)

## History

**Jun 20 1922 — USAA founded by 25 US Army officers** in San Antonio, Texas (originally United Services Automobile Association; "founded by members + still owned by members") → distinctive US military insurance heritage.

**1996 — USAA Federal Savings Bank founding** as USAA banking subsidiary.

**2010 — USAA Mobile app launches**.

**2025 — USAA 14.3M members + nearly 10M unique mobile app users + USAA Mobile 4.3 Play Store + 4.8 App Store ratings (nearly 2M combined user ratings)** <sup>[1][1], [2][2], [3][3]</sup>.

## Ownership & operator

**Operating entity**: **United Services Automobile Association (USAA; US member-owned reciprocal inter-insurance exchange; San Antonio Texas)**.

**Major shareholders**: **USAA 14.3M US military members** (distinctive US member-owned reciprocal inter-insurance exchange model; "founded by members + still owned by members").

**Regulators**: **OCC + FDIC + state-level (USAA Federal Savings Bank) + Texas Department of Insurance + state insurance regulators (USAA insurance)**.

## Technical integration

USAA Mobile app (iOS + Android; 4.3 Play Store + 4.8 App Store ratings; nearly 2M combined user ratings) + usaa.com online + USAA cards (Visa + Mastercard) + USAA online-only banking (no branch network); ACH + Zelle + RTP + Fedwire; **USAA Federal Savings Bank + USAA Casualty Insurance Company + USAA Life Insurance Company**.

## Users & growth

**2025**: USAA 14.3M members + nearly 10M unique mobile app users + USAA Mobile 4.3 Play Store rating + 4.8 App Store rating (nearly 2M combined user ratings).

## Use cases

US military retail + private + corporate + investment + insurance + auto insurance + life insurance + mortgage + auto loans banking via USAA Mobile + usaa.com online + cards + USAA online-only banking; ACH + Zelle + RTP + Fedwire; **USAA Federal Savings Bank + USAA Casualty Insurance Company + USAA Life Insurance Company**.

## Implementations & partners

**Operator**: United Services Automobile Association (USAA; US member-owned reciprocal inter-insurance exchange; San Antonio Texas); USAA 14.3M US military members.

**Subsidiaries**: **USAA Federal Savings Bank** + **USAA Casualty Insurance Company** + **USAA Life Insurance Company** + **USAA Investment Services** + **USAA Real Estate Company**.

**Major US military member-owned banking competitors**: [Navy Federal Credit Union](https://docs.barcoder.ai/docs/wallets/navy-federal) (US largest credit union by assets nearly 3x second-largest; ~$200B assets + 15M+ members + $165B+ deposits + 350+ branches worldwide; US military member-owned) + Pentagon Federal Credit Union (PenFed; US 3rd-largest credit union; military).

**Major US Top-10 banking competitors**: [Chase Mobile (JPMorgan Chase)](https://docs.barcoder.ai/docs/wallets/chase-mobile) + [Bank of America](https://docs.barcoder.ai/docs/wallets/bank-of-america) + [Wells Fargo Mobile + Fargo virtual assistant](https://docs.barcoder.ai/docs/wallets/wells-fargo) + [Citi Mobile (Citigroup)](https://docs.barcoder.ai/docs/wallets/citi-mobile) + [U.S. Bank (USB)](https://docs.barcoder.ai/docs/wallets/us-bank) + [Truist Bank](https://docs.barcoder.ai/docs/wallets/truist) + [PNC Bank](https://docs.barcoder.ai/docs/wallets/pnc-bank) + [Capital One Mobile](https://docs.barcoder.ai/docs/wallets/capital-one) + [TD Bank US (America's Most Convenient Bank)](https://docs.barcoder.ai/docs/wallets/td-bank-us).

**Regulators**: OCC + FDIC + state-level + Texas Department of Insurance + state insurance regulators.

## Fun facts

- **US military member-owned reciprocal inter-insurance exchange + banking** (USAA founded by 25 US Army officers to insure each other's cars; San Antonio Texas HQ).
- **14.3M members 2025**.
- **Nearly 10M unique mobile app users**.
- **USAA Mobile 4.3 Play Store rating + 4.8 App Store rating** (nearly 2M combined user ratings).
- **USAA mobile app traffic +12% growth around 2021**.
- **USAA Federal Savings Bank + USAA Casualty Insurance Company + USAA Life Insurance Company**.
- **Jun 20 1922 USAA founding by 25 US Army officers** in San Antonio, Texas (originally United Services Automobile Association; "founded by members + still owned by members") → distinctive US military insurance heritage.
- **USAA membership eligibility**: Current + former US military + Department of Defense civilian + USAA member family members (intergenerational membership distinctive USAA characteristic).

## Comparison

| Feature | USAA | [Navy Federal Credit Union](https://docs.barcoder.ai/docs/wallets/navy-federal) (US largest credit union by assets nearly 3x second-largest rival; US military member-owned; ~$200B assets + 15M+ members) | Pentagon Federal Credit Union (PenFed; US 3rd-largest credit union rival; military) | [Chase Mobile (JPMorgan Chase)](https://docs.barcoder.ai/docs/wallets/chase-mobile) (US #1 by assets rival; Chase Mobile 50M+ active users) | [Bank of America](https://docs.barcoder.ai/docs/wallets/bank-of-america) (US #2 by assets rival; Erica AI assistant) |
|---|---|---|---|---|---|
| Operator | **United Services Automobile Association (USAA; US member-owned reciprocal inter-insurance exchange; San Antonio Texas)** | Navy Federal Credit Union (US member-owned credit union) | Pentagon Federal Credit Union (US member-owned credit union) | JPMorgan Chase & Co (NYSE: JPM) | Bank of America Corporation (NYSE: BAC) |
| Type | **US military member-owned reciprocal inter-insurance exchange + banking + 14.3M members + nearly 10M unique mobile app users + USAA Mobile 4.3 Play Store + 4.8 App Store ratings + USAA Federal Savings Bank + USAA Casualty Insurance + USAA Life Insurance** | US largest credit union by assets nearly 3x second-largest + ~$200B assets + 15M+ members + $165B+ deposits + 350+ branches worldwide + US military member-owned | US 3rd-largest credit union + military member-owned | US #1 by assets + 80M+ customers + Chase Mobile 50M+ active users | US #2 by assets + 67M+ Bank of America customers + Erica AI assistant 17M+ active users |
| Country | US | US | US | US + 100+ countries | US + 35+ countries |
| Distinctive | **Jun 20 1922 USAA founding by 25 US Army officers in San Antonio, Texas (US military insurance heritage; "founded by members + still owned by members"); 1996 USAA Federal Savings Bank founding; 2010 USAA Mobile launch; USAA membership eligibility (current + former US military + Department of Defense civilian + USAA member family members; intergenerational membership)** | Jan 17 1933 Navy Department Employees' Credit Union founding for Navy Department employees (US military credit union heritage); 1947 renamed Navy Federal Credit Union; Headquartered in Vienna, Virginia | 1935 Pentagon Federal Credit Union founding | 1799 Bank of the Manhattan Company founding; 2000 Chase Manhattan + J.P. Morgan & Co merger | 1904 BankItaly founding by Amadeo Giannini; 1998 NationsBank + BankAmerica merger |

## Status

**Active, US military member-owned reciprocal inter-insurance exchange + banking + 14.3M members 2025** <sup>[1][1], [2][2], [3][3]</sup>:
- **United Services Automobile Association (USAA; US member-owned reciprocal inter-insurance exchange; San Antonio Texas)** since Jun 20 1922 USAA founding by 25 US Army officers in San Antonio, Texas + 1996 USAA Federal Savings Bank founding.
- **14.3M members + nearly 10M unique mobile app users + USAA Mobile 4.3 Play Store + 4.8 App Store ratings (nearly 2M combined user ratings)**.
- **USAA Federal Savings Bank + USAA Casualty Insurance Company + USAA Life Insurance Company**.
- **OCC + FDIC + state-level + Texas Department of Insurance + state insurance regulators**.

## Sources

[1]: https://www.usaa.com/about/annual-report-members/?akredirect=true "2025 Annual Report to members — USAA"
[2]: https://www.usaa.com/banking/ "USAA Bank — Personal Banking and Financial Services"
[3]: https://newsroom.usaa360.com/news/usaa-improving-member-experience-with-faster-modernized-mobile-app "USAA Improving Member Experience with Faster, Modernized Mobile App — USAA News"
[us-cro]: https://docs.barcoder.ai/docs/payments/US

- [1] [2025 Annual Report to members — USAA][1]
- [2] [USAA Bank — Personal Banking and Financial Services][2]
- [3] [USAA Improving Member Experience with Faster, Modernized Mobile App — USAA News][3]
- <sup>[United States report](https://docs.barcoder.ai/docs/payments/US)</sup> In-corpus: `reports/countries/US-united-states.md`

## Source

Biography extracted from [usaa.md](https://docs.barcoder.ai/source/wallets/usaa). See `matrix.md` for standards-support matrix if present.