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Wallets/esewa

eSewa

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Overview

eSewa is Nepal's leading digital wallet + South Asia's first digital wallet, established 2009 as a F1Soft Group subsidiary 1, 2, Nepal report. eSewa has 10+ million users + 250,000 agents + 425,000 merchants + 49+ banking partnerships — serving more than one-third of Nepal's population via all 753 local bodies in Nepal. eSewa became the first Nepali wallet to surpass 10 million Play Store downloads.

Distinctive eSewa positioning: licensed by Nepal Rastra Bank as a PSP under the Payment and Settlement Act. Recent features: Easy Loan for Agents + Merchant Link + AI-powered Chatbot + Personal Finance Manager + Personalized Payment Calendar.

History

2009 — eSewa launches by F1Soft 2: South Asia's first digital wallet + Nepal's pioneering payment service.

2009-2020 — Nationwide Nepal expansion 1: All 753 local bodies coverage.

2024-2025 — 10M+ users + first Nepali wallet to 10M Play Store downloads 1.

2025 — Khalti-IME Pay merger context 3: eSewa remains independent; wallet-to-wallet transfer discussions among Nepali wallets.

Ownership & operator

Operating entity: eSewa — pioneering social-enterprise subsidiary of F1Soft Group.

Parent: F1Soft Group — Nepal fintech conglomerate (20+ years).

Regulator: Nepal Rastra Bank (NRB) — licensed as Payment Service Provider (PSP) under Payment and Settlement Act.

Technical integration

Layer Description
Channels eSewa mobile app (iOS + Android) + agent network + merchant QR
Identifiers Phone + QR
Nepal rail Fonepay (Nepal national QR via F1Soft sister-brand Fonepay)
Agent network 250,000 agents
Merchant network 425,000 merchants
Banking partnerships 49+ Banks and Financial Institutions
Coverage All 753 local bodies in Nepal
Recent features Easy Loan for Agents + Merchant Link + AI Chatbot + Personal Finance Manager + Personalized Payment Calendar

Users & growth

2025 baseline 1:

  • Users: 10+ million (more than 1/3 of Nepal's population)
  • Agents: 250,000
  • Merchants: 425,000
  • Banking partners: 49+
  • Distinction: First Nepali wallet to surpass 10M Play Store downloads

Use cases

P2P transfers; merchant QR payments via Fonepay QR; bill payments + utility + mobile top-ups; remittances (MoneyGram partnership); agent banking + cash-in/cash-out; loan products (Easy Loan for Agents); personal finance management.

Implementations & partners

Operator: eSewa (F1Soft Group).

Parent: F1Soft Group (Nepal fintech conglomerate).

National QR rail: Fonepay (F1Soft sister-brand operating Nepal national QR rail).

Remittance partner: MoneyGram.

Major Nepali competitors: Khalti (Nepal digital wallet, merging with IME Pay in 2025), Fonepay (Nepal national QR; F1Soft sister), IME Pay (merging with Khalti 2025), PrabhuPAY (Nepal wallet).

Regulator: Nepal Rastra Bank.

Fun facts

  • South Asia's first digital wallet (2009).
  • First Nepali wallet to surpass 10M Play Store downloads.
  • More than 1/3 of Nepal's population uses eSewa (10M+ users).
  • 250K agents + 425K merchants + 49+ banking partners — comprehensive Nepali coverage.
  • All 753 Nepal local bodies served.
  • F1Soft Group parent — 20+ years Nepal fintech.
  • MoneyGram partnership for remittances.
  • AI-powered Chatbot + Personal Finance Manager recent features.

Comparison

Feature eSewa Khalti (NP rival) Fonepay (NP national QR) bKash (BD analogous) UPI QR (IN analogous national)
Operator eSewa (F1Soft Group) Khalti (Janaki Technology) Fonepay (F1Soft sister) bKash (BRAC Bank + Money in Motion + Ant Group + IFC) NPCI India
Type Nepal pioneer wallet + agent network Nepal digital wallet (merging IME Pay 2025) Nepal national QR rail BD largest mobile wallet IN national A2A instant payment
Country Nepal Nepal Nepal Bangladesh India
Users 10M+ (>1/3 NP pop) Major (post-IME merger) 20M users + 1.7M merchants 70M+ 600M+ users (UPI ID)
Distinctive South Asia's first digital wallet (2009) NP's first wallet-merger (Khalti+IMEPay, NRB-approved 2025) NP national QR + UnionPay + UPI + Alipay+ integration BD-dominant; mobile-money-style IN national rail

Status

Active, Nepal's leading digital wallet + South Asia's first 1, 2:

  • eSewa (F1Soft Group subsidiary) since 2009.
  • 10M+ users + 250K agents + 425K merchants + 49+ banking partners.
  • All 753 NP local bodies.
  • NRB-licensed PSP.
  • First NP wallet to 10M Play Store downloads.

Sources

Source

Biography extracted from esewa.md. See matrix.md for standards-support matrix if present.

source · content/wallets/esewa/index.md